Image Source: Boxie Lockers
The restaurant and food business landscape are changing and startups like Boxie Lockers are looking to improve on these innovations. With the proliferation of food delivery services like UberEats and DoorDash, consumers no longer rely on walk-in restaurants as they can now order and have their meals delivered to their doorstep.
As it stands, at least 50 million Americans order delivery meals online, and there has been about 20% annual growth in the rate of online orders even before the pandemic. Although, with the pandemic came a rush, resulting in chaos and half-assembled orders. As online meal delivery favors consumers more than restaurants, and this is a gap Miami startup Boxie Lockers hopes to bridge in no time.
Boxie Lockers, a comprehensive software and hardware platform that provides automatic order management, real-time tracking, and a delivery channel, assists restaurants in managing their food delivery process more effectively than ever before. Boxie’s smart lockers make it easy for restaurants to handle online orders and delivery services without stopping the normal flow of business.
Boxie Lockers was co-founded by a team of three; Leemay Sanchez, who currently serves as the company’s CEO and oversees the day-to-day; systems engineer Daniel Galano, whose affinity and specialty for embedded systems dates back to his pre-teen years; and Arian Acosta.
When the idea behind was conceived, the driving force was to solve the most identifiable problems in the restaurant industry, and the first step the team took was to conduct 105 interviews with restaurant owners, key industry players, and delivery drivers. “The worst issue we identified is that it requires so much staff to quarterback the order surge, and with rising costs for staff, this is something that restaurants have to fix,” Sanchez said.
The immediate solution to the most prominent problem restaurants face, according to Sanchez, was the installation of smart lockers to help protect, organize, and ensure safe delivery at all times. Therefore, with its modular smart lockers, they come pre-installed, and while the average restaurant needs at least six units to maximize efficiency, they can start with one and buy more as they grow. The Smart lockers come with a Wi-Fi connection that enables them to share information with one another and the kitchen, such that when a particular food item or order has been sitting for too long, reminders are regularly sent to the concerned party. The Boxie smart locker also provides timely and accurate business metrics, which help restaurants track their performance and areas where they can improve.
For Sanchez, although Boxie Smart Lock is not his first startup, as he has in fact led two other successful companies, he believes Boxie is his first opportunity to build a company that could affect the market globally. One of Sanchez’s recent accomplishments includes winning the 2022 Miami Herald Startup Pitch Competition’s Florida International University track, among other accolades.
At the moment, at least half a dozen locations use Boxie Smart Lockers, and in about two months, the smart lockers will fill about 260 pre-orders as part of its plan to open sales more broadly. Boxie is also on the verge of closing deals with two well-known restaurant chains as part of the startup’s expansion into the market. According to Sanchez, “the startup makes money through product sales and monthly subscriptions, with each smart locker selling for $595 each and a $12 monthly fee per unit to ensure integration with any third-party delivery service and point-of-sale software.”