By: Aria Brooks
Paul Davis of Greater Reno & Tahoe Sets a New Standard in Full-Service Property Restoration
When property damage strikes, homeowners and businesses in Northern Nevada need a partner that moves quickly, communicates clearly, and restores with precision. Paul Davis of Greater Reno & Tahoe has built its reputation on those fundamentals, combining round-the-clock emergency response with an uncommon one‑team approach that carries a project from first phone call to final walkthrough. The local franchise’s IICRC-certified technicians arrive prepared to handle water, fire, smoke, mold, storm, and other emergencies, and the in‑house reconstruction team completes what mitigation begins, so clients can return to normal with minimal disruption.
One Team for Mitigation, Contents, and Reconstruction
Many restoration experiences falter at the handoff. Paul Davis of Greater Reno & Tahoe is structured to remove that friction. The company is one of the few in the region to offer true one‑stop service: emergency mitigation, reconstruction, contents cleaning, and temperature‑controlled off‑site storage. That means the crew that dries a space is part of the same organization that restores finishes, manages specialty trades, and returns cleaned and inventoried belongings. Fewer vendors mean fewer delays, consistent quality, and clearer accountability.
Content services are a differentiator. Rather than writing off damaged furniture, household goods, and keepsakes, the contents team evaluates, cleans, and restores many items that clients once assumed were beyond saving. Secure storage protects belongings while reconstruction proceeds, then those items are delivered back to staged rooms so families and teams can restart life and work without a maze of boxes.
Communication That Eliminates Guesswork
Property claims involve multiple decision‑makers. Paul Davis of Greater Reno & Tahoe keeps everyone aligned with “Flash Updates,” a weekly email status sent to the property owner, insurance agent, adjuster, and property manager as needed. Update notes on milestones, next steps, and open items to avoid surprises. Every job is led by a project manager who visits the property and an office‑based project coordinator who is reachable for quick answers.
Insurance navigation is part of the service. The team explains common industry terms like ALE, contents coverage, ACV versus RCV, mitigation scope, and depreciation. Clients also benefit from the company’s collaboration with adjusters. There is no need for three competing bids, and clients do not have to negotiate. The industry relies on standardized estimating and pricing software, and Paul Davis works with carriers to agree on a scope and price that returns the property to like, kind, and quality.
Speed, Certifications, and Quality Safeguards
Emergencies rarely keep business hours. Paul Davis of Greater Reno & Tahoe offers 24/7 emergency service with weekend appointments available by request. IICRC certifications back the team’s methods for water mitigation, structural drying, smoke and odor removal, microbial remediation, and more. Free consultations and estimates help property owners understand their options before authorizing work, and workmanship is backed by parts and labor warranties, along with quality controls throughout the project.
On-site Fast, on Your Schedule
Responsiveness starts when the phone rings. Clients receive a return call within minutes. For urgent needs, a crew is on-site within the hour whenever possible. If the situation allows for planned work, visits are scheduled at the client’s preferred time. That flexibility reduces stress during an already stressful moment.
What the First 72 Hours Look Like
After an initial assessment, crews protect the property from further damage, address safety hazards, and begin targeted demolition if required. Commercial‑grade drying, dehumidification, and air filtration equipment is set and monitored. As the environment stabilizes, the project manager confirms the reconstruction plan, while the project coordinator communicates updates and documentation to the client and carrier. If contents are affected, items are inventoried, cleaned, and stored in a temperature‑controlled facility until the property is ready for return.
Voices From the Community
Local clients consistently highlight communication, craftsmanship, and empathy. One tenant with 38 years in the region’s construction industry shared that he had never experienced the level of professionalism and courtesy delivered by the Paul Davis crew, noting that Mason Parks and his team elevated the work and the experience from start to finish.
After a high‑rise flood, Amy and Reese Reynolds described a response that did not stop at the clock. “The guys got their day off, stayed well after 5 pm on a Friday leading into a 3-day weekend to start mitigation on water damage.” They also praised the team’s steady coordination with neighbors, regular check‑ins on drying progress, and proactive communication with their insurance adjuster as the project moved into repairs.
Smoke intrusion is another challenge the team addresses. Following a serious fire in an adjacent unit, one condo owner noted the care taken to protect surfaces and the thoroughness of the restoration. From scheduling calls to meticulous prep and specialized coatings, the process reduced stress and delivered a clean, healthy space again.
Clients often mention individual team members by name. Tiffany is recognized for being first on scene after a roof leak and for pairing professionalism with genuine empathy. Others have highlighted steady leadership from project managers and the detailed craftsmanship of technicians who finish work to the expected outcome. These stories reflect a culture built on service, communication, and pride in the final result.
How to Get Help Today
Whether it is an emergency at midnight or a planned repair, Paul Davis of Greater Reno & Tahoe is ready to respond. Homeowners, property managers, and business owners can learn more about services, service areas, and the step‑by‑step process on the Paul Davis of Greater Reno & Tahoe website. Behind-the‑scenes look at projects and educational tips, follow the team’s YouTube channel, and for community updates and recent work, connect on Facebook.
With one team accountable for mitigation, contents, storage, and reconstruction, and with communication that keeps every stakeholder informed, Paul Davis of Greater Reno & Tahoe continues to set the standard for restoration in Northern Nevada.
